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Requisition Number 17-0037
Post Date 5/17/2017
Title Business Services Coordinator
Department Business Services
City Silver Spring
State MD
Description The American Nurses Association (ANA) is the premier organization representing the interests of the nation's 3.6 million registered nurses. ANA advances the nursing profession by fostering high standards of nursing practice, promoting a safe and ethical work environment, bolstering the health and wellness of nurses, and advocating on health care issues that affect nurses and the public. ANA is at the forefront of improving the quality of health care for all.

Under general supervision of the Business Services Director, this position ensures effective coordination of support services and resources to meet the enterprise needs and manages routine and ad-hoc projects. Provides staff support to the director and department managers. Serves as liaison to vendors and internal customers.

• Coordinate and assists in the purchases of goods and services for all departments as requested including but not limited to processing/researching requisitions, reconciling invoices and processing check requests.
• Researches budget history and prepares reports, as requested, for departments, and related entities.
• Work with Purchasing Manager on print procurement jobs. Providing purchasing assistance as requested/needed including but not limited to printing requirements, proofs communicating critical changes in a timely manner.
• Prepare check requests and maintain an electronic record of payment.

Operations/Facilities Support
• Updates and maintains space management software
• Serves as lead on administration of service requests within enterprise and collaborates with other department team members
• Performs a variety of activities to support the development and implementation of operational and facilities needs by gathering information, identifying resources, reviewing scheduling, researching logistics, and coordination to facilitate project implementation.
• Coordinate the fulfillment of break/fix tickets and other physical space requests.
• Support Business Services Technicians with hospitality and mail processing when required.
• Work with Receptionist to ensure that requests are recorded accurately and tracked for completion

Administrative Staff Support
• Provide daily relief for receptionist.
• Researches budget history and prepares reports, as requested, for departments, AOMs and related entities.
• Develops and maintains department files. Recommends improved procedures to systematize record keeping functions.
• Maintains department files on internal drive.
• Provides reports of department activities as needed.
• Maintains department Share-point page.

Other duties and special projects as assigned – may undertake specific project or task responsibilities to ensure the fulfillment of department or association deadlines and obligations.

Education: Associates degree or equivalent experience: Three to five years’ demonstrated progressively responsible related experience to effectively coordinate operations, facilities and purchasing activities.

Related Work Experience: Computer and personal productivity skills to enable effective use of e-mail, the Internet, word processing, spreadsheets, presentation, and database packages.

• Ability to execute multiple high-quality projects according to established guidelines and timeframes.
• Capacity to develop, foster and work effectively within a cohesive team environment
• Research, analytical and problem-solving skills
• Skill in oral and written forms of communication to address inter-and-intra-departmental concerns, solve problems, and address conflict.
• Skill and ability to understand, interpret, follow, and apply organizational policy and procedure, external regulations, and other similar standards and requirements related to assignments and assigned departmental responsibilities.
• Flexibility is required, as is the ability to work independently without close supervision.

Additional Qualifications:
Ability to solve problems with good humor and judgment and maintain effective working relationships

ANA’s state of the art office is located in the heart of beautiful downtown Silver Spring, Maryland, just blocks from the Metro and a wide range of restaurants and shops. ANA offers competitive salaries, a flexible work schedule and great benefits that include the following and many more:
• Attractive benefit plan for Health, Dental, Vision, RX
• 3 weeks paid vacation and Christmas week off (paid)
• 9 paid holidays, birthday holiday, and 12 sick days
• Excellent matching 401K plan
• Tuition Reimbursement and Professional Development
• Flexible Spending Accounts
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