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Requisition Number 17-0002
Post Date 1/4/2017
Title Education Program Specialist, BSN Required
Department Product Development
City Silver Spring
State MD
Description Come be a part of the American Nurses Association (ANA), the only full-service professional organization representing over 3.6 million registered nurses across the nation. The American Nurses Association (ANA) not only advances the nursing profession by fostering high standards of nursing practice, it’s an excellent place to work.

• Under the supervision of the Director Product Development, construct, implement, evaluate and manage educational products and consultative services content that supports ANA Enterprise and subsidiary product management plans. Educational content priorities are driven by the ANA Enterprise strategic plans and content map supporting credentialing and program related activities. Manage all administrative, operational and logistical processes and outcomes related to the development of educational products and services. Serve as the primary point to direct the daily activities of the Education Program Coordinator who serves as the primary contact for collaborating organizations, content experts, and external vendors regarding educational and consultative programs. Collaborate with staff across the ANA Enterprise to develop high-quality educational programs, products and consultative services.

Collaborate with the Director Product Development, Lead Nurse Planner, Education Planning Coordinators, Program and Product Management teams, and Marketing to proactively identify innovative product opportunities and technologies to support product line plans. Initiates and maintains external collaborative relationships, partnerships, and sponsorships to increase product and service market share, increase revenue and decrease expenses.

Develop educational content and products in the form of workshops, symposiums, conferences, on-line e-learning, webinars, national study groups, manuals/monographs, blended learning, consultative services, and other emerging adult learning methods. Provides expert project management and evaluation for the delivery of educational and consultative products and services. Creates and manages databases, develops and analyzes reports, and makes recommendations in support of educational content. Conducts on-going educational needs assessment of current and potential customers to ensure products and services meet present and future learning and professional practice needs. Develops and executes continuing education contact hour activities for all learning venues in accordance with Accreditation of Continuing Education standards. Manages the development, planning and implementation of content programming (acquisition and delivery) supporting conferences and all educational events as scheduled.

Create ISO approved content development standards, systems and best practices for content creation, distribution, maintenance, content retrieval and content repurposing. Conducts customer surveys and other environmental scan activities for the purpose of customer satisfaction, process improvements and identification of new business opportunities. Develops metrics to pinpoint process efficiency opportunities and support of ANA Enterprise goals.

Lead cross-functional teams to effectively apply adult learning theory, instructional design and technology delivery to develop synchronous, asynchronous and live educational offerings.

Creates, monitors and interprets statistical and financial information related to educational programs and products and consulting services. Constructs required budget development information to support new product and service development and execution. Monitors revenue and expenses for assigned products and services. Provides operational support to include monitoring of scheduling subject matter experts for educational events across the nation and internationally. Develops strategies and activities that will enhance the quality and effectiveness of educational products, customer satisfaction and service.

Collaborate with product management and the marketing team to construct targeted marketing information used to initiate national and international marketing campaigns for current and future products and services. Activities include collaboration and communication with volunteers, program commissions, speakers, sponsors and customers. Represents educational products at national conferences exhibits and trade shows. Develops and delivers presentations at local, state, regional and national meetings.

Masters degree in nursing, education, educational technology, informatics, business or a related degree and a BSN required. Experience in the application of adult learning and learning theory required. Related credentials in instructional design, e-learning/distance learning, project management, or product development preferred.

Related Work Experience
Minimum 5 years experience in related duties with responsibility for educational content development/programming in health care, nursing continuing education programs, or consulting services. A minimum of 1 year of experience managing and leading a cross-functional team to meet aggressive product goals with high judgment applied on how products are prioritized and developed. Knowledge of distribution modes supporting content delivery, Web accessible and Mobile applications, LMS and Print-on-Demand platforms with a global view of evolving customer and product needs. E-learning/distance learning preferred. Demonstrated success in new program development, implementation and evaluation.

Knowledge of current and emerging curriculum and instructional design methodologies, techniques, and adult learning principles and theories. Familiarity with technological software and hardware platforms that support management and educational delivery. Ability to work independently and effectively to provide product development team support and content project management. Displays competence in constructing and writing content information material. Ability to think critically and to collaboratively build solutions in a politically sensitive and highly visible work environment.

Must be a team player, able to take initiative, and to work in a high-pressure environment. Should possess the ability to interact very professionally and appropriately when dealing with all levels of ANA enterprise members, customers, and staff as well as other organizations (associations, commercial and nonprofit business partners, universities, distributors, etc.); distinguished Subject Matter Experts, academicians, and other key members of the nursing profession.

Additional Qualifications

Preferred Skills & Experience (not required to meet minimum qualifications)

Project management certification and performance improvement experience in the health care sector.

The ANA is a great place to work and its state of the art office is located in beautiful downtown Silver Spring, just blocks from the Metro and a wide range of restaurants and shops. The ANCC offers competitive salaries, a flexible work schedule and great benefits that include the following and many more:

• Attractive benefit plan for Health, Dental, Vision, RX
• 3 weeks paid vacation, and Christmas week off (paid)
• 9 paid holidays, birthday holiday, and 12 sick days
• Fabulous matching 401K
• Tuition Reimbursement
• Flexible Spending

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