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Requisition Number 18-0004
Post Date 1/10/2018
Title Data Governance and Web Analytics Manager
Department IT
City Silver Spring
State MD
Description The American Nurses Association (ANA) is the premier organization representing the interests of the nation's 3.6 million registered nurses. ANA advances the nursing profession by fostering high standards of nursing practice, promoting a safe and ethical work environment, bolstering the health and wellness of nurses, and advocating on health care issues that affect nurses and the public. ANA is at the forefront of improving the quality of health care for all.

JOB SUMMARY:
This person will have primary responsibility for understanding all the data that resides in the organization, ensuring data quality and accuracy, developing processes to ensure data quality and accuracy and enforcing the processes that deal with data. This person also will be responsible for working with internal stakeholders to establish KPIs, Dashboards for enhancements to the new website and proactively analyze the website for areas of opportunity to improve the website and increase revenues using data and analytics. The position is expected to have analysts reporting to this manager in the near future.

ESSENTIAL JOB FUNCTIONS:
• Develop data quality and accuracy goals and processes to ensure the same
• Responsible for the Review and Optimization of website as a member of the Web Governance Team (WGT)
• Establish KPIs and related metrics, Dashboards for all stakeholders for the website
• Prepare and produce analytics reports and presentations with recommendations on weekly, monthly or quarterly basis.
• Develop an understanding and produce documentation of ANA's data environment – data collection, storage, accessibility, accuracy ...etc.
• Develop and deliver training on systems, processes and services to improve data quality

REPORTING RELATIONSHIPS AND SUPERVISORY RESPONSIBILITIES:
Reports to the CIO. Over time, this role is expected to have analysts reporting to him/her depending on the success of the optimization of the ANA website.

MINIMUM QUALIFICATIONS REQUIRED:
Education
• Bachelor’s degree or higher in mathematics or engineering or computer science or statistics or actuarial sciences or physics
• Programming courses in SQL, R, Java, Python, C/C++ a strong preference

Related Work Experience
• 7+ years related work experience

Skills
• Ability to lead as the Data Governance manager and collaborate as part of the WGT
• Proficiency with Excel and PowerPoint
• Familiarity with SQL / Relational Databases
• Excellent communications skills
• Aptitude in web analytics
• Strong aptitude in math
• Exposure to CRM applications

Preferred Skills & Experience
• Experience with SQL, Python, R, C, C++
• Experience with CRM applications

ANA’s state of the art office is located in the heart of beautiful downtown Silver Spring, Maryland, just blocks from the Metro and a wide range of restaurants and shops. ANA offers competitive salaries, a flexible work schedule and great benefits that include the following and many more:
• Attractive benefit plan for Health, Dental, Vision, RX
• 3 weeks paid vacation and Christmas week off (paid)
• 9 paid holidays, birthday holiday, and 12 sick days
• Excellent matching 401K plan
• Tuition Reimbursement and Professional Development
• Flexible Spending Accounts


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