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Requisition Number 19-0032
Post Date 3/6/2019
Title Senior AV Design Engineer
City Rockville
State MD
Description Serve as VTC engineer as a part of a larger AV engineering team in a mixed Polycom/Skype for business environment. Assist with design, implementation and support of agency-wide VTC infrastructure in a Polycom environment. This is a key position providing expertise on the Polycom infrastructure components in the current environment and expertise in the usage, utilization, and management of the Polycom infrastructure. The ideal candidate is capable of designing and supporting enterprise VTC environments consisting of Polycom infrastructure equipment as well as a multiplatform codec environment (Polycom HDX series and Cisco C Series).

NOTE: This is not a VTC technician position; this is an engineer level position. Understanding infrastructure design and configuring infrastructure equipment (RPAD, DMA’s, RMX, Resource Manager, and HDX’s etc.) is a must.

General Duties:

• Assist management with optimizing the Polycom infrastructure
• Manage current Polycom infrastructure and endpoints
• Collaborate with other sites to coordinate testing
• Coordinate maintenance and warranty management for endpoints and infrastructure yearly to ensure proper support coverage from manufacturer
• Provide senior level support for VTC related issues

Required Professional Skills and Certifications:

• Strong working knowledge of VTC network protocols and topologies (h.323, SIP, H.239, H.264, as well as emerging technologies.)
• Familiarity with dial plans
• Expertise with Firewall Traversal video conferencing solutions and implementation
• Expertise with video protocols and codecs
• VTC vendor certifications highly desired
• Ability to design network diagrams using Visio
• Ability to support legacy codecs and infrastructure
• Work well under general supervision
• Excellent communication and customer service skills
Requirements Required Polycom Experience:

• Expertise with Polycom RMX bridging functionality
• Expertise with using the Polycom Director appliance
• Expertise with Polycom’s DMA
• Expertise with Polycom HDX and Group Series endpoints
• Experience supporting, configuring, and optimizing Telepresence rooms

Education and Experience:
• Bachelor's degree in related technical field and 5+ years of related experience; or VTC vendor certifications and 8+ years of related experience in lieu of degree.

Preferred Qualifications:

• A good understanding of QoS
• Experience supporting government customers in a government contracting environment

A-TEK, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected Veteran status.
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An Equal Opportunity Employer