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Requisition Number 17-0054
Post Date 1/2/2018
Title Senior Technical Writer
Department The Products Team
Employment Type Full-Time Employee
City Bellevue
State WA
Position Summary

Bsquare is a market-leading provider of software solutions for the Internet of Things (IoT) market, focused on industrial customers.

The company has been in business for over twenty years providing engineering services in the design of smart, connected devices. With this background in developing embedded software, we have now evolved into an IoT solutions provider where we help our customers get more business value from the data those devices generate.

If you are looking for the energy of a startup, but want the security that comes with a financially sound, public company, then look no further. 

The result is a unique blend of a startup—fun, dynamic, and high-growth potential—and an established company—great benefits without startup risk. And, we're working with globally recognized customers and partners on IoT solutions at the very cutting edge of business and technology..

We are looking for a Senior Technical Writer who will be responsible for preparing all aspects of documentation.  Excellent written and verbal communication skills, and great attention to detail are required.  This position reports to the Senior Director of Products.

Responsibilities

  • Write and maintain the customer-facing documentation for DataV, Bsquare's Industrial Internet of Things product
  • Own and drive the terminology that we use in our product, and in our customer-facing information
  • Work closely with the UX team and write UX text that's clear and consistent
  • Follow and expand the Bsquare style guide
  • Be the resident expert on how customers can use DataV.
  • Research and implement ways to improve customers' experience of online help
  • Partner with Engineering and Quality Assurance teams to keep the content accurate, and on time.
  • Lay the groundwork for a training curriculum for our customers
Requirements

  • 4-year English, Journalism, Communications or related degree.
  • 5-6 years technical writing experience, writing documentation for various audiences.
  • Experience with MadCap Flare.
  • Familiarity with source control systems (we use Git).
  • Excellent written and verbal communication, listening, and interpersonal skills.
  • Strong critical thinking and analytical skills.
  • Detail-oriented, and highly organized.

     
    *Please provide at least two technical writing samples.



     
  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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An Equal Opportunity Employer