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Requisition Number 13-0006
Post Date 1/12/2013
Title Mortgage Customer Service Administrative Assistant
City Anaheim
State CA
Description

Title: Mortgage Customer Service Administrative Assistant

Location: Anaheim, CA

 

 

Candidates in this job are responsible providing administrative support to the Mortgage Customer Service Team.  Components include but are not limited to: Assisting with clerical duties such as filing, data-entry, answering incoming calls, and supporting the overall operation to ensure consistent workflows.

 

Responsibilities:

        Assist on a daily basis the day-to-day functions as assigned by management

        Sorting, filing, and compiling mortgage documents for the team

        Handling both inbound and outbound calls that relates to resolving customer inquiries

        Assist on various administrative projects as assigned by management

 

Requirements:

 

        Strong customer service skills and at least 2 – 3 years administrative work experience in a fast-paced environment

        Strong attention to details and the ability to work under strict deadlines

        Ability to follow written and verbal directives

        Strong organizational skills

        Ability to analyze large volume of financial data

        Effective critical thinking skills and abilities to manage assigned files

        Prior knowledge of the Mortgage Industry is preferred

        Strong computer skills; Proficient with Microsoft Word, Excel, Power Point, Outlook

 

Pay:

$12/hour (Full-time)

 

Employee Perks & Benefits:

        Full medical Plans coverage eligibility after 60 days of employment (Medical, Dental, Vision) PPO & HMO Plans

        Supplemental Medical Insurance Coverage after 30 days of employment

        401k Plan after 6 months of employment

        Sick & Vacation after 1 month of employment

        AT&T & Verizon Discounts

        Gateway Apartment Discount

        Southern California Theme Park Attraction Discount Program

        Aquarium of the Pacific Discount Program

        Wells Fargo At Work Discount Program

        Car Wash Service on Premise

        Café on Premise

        Month-end Meal Celebrations

        Many More! 

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