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Title Financial Coach
Employment Type Regular Full Time
City Detroit
State MI
Description Entry Level Financial Coach position.

The Center for Working Families (CWF) help low to moderate income families boost earnings, reduce expenses, and make appropriate financial decisions that lead to asset building through an integrated service model approach.
The financial coach provides direct services to students in the training programs at Focus: HOPE and community residents. Financial coaching involves an ability to engage and motivate individuals, a strong understanding of personal finances, and the ability to teach that knowledge to others. The financial coach is responsible for assisting individuals in developing plans of action that are intended to help the individual reach their goals and achieve financial stability. The financial coach is expected to focus services in a one-on-one coaching format. The coach will conduct classes and workshops on topics such as budgeting, credit building, and banking products.


The financial coach will conduct financial literacy classes and workshops as a means of education and outreach.
-Develop class materials or tailor existing materials to meet the needs of the students and community.
-Classes/workshops may include topics such as: budgeting, savings, banking products, credit building, identity theft, and more.
Provide one-on-one financial coaching.
-Teach clients about the value of their services and engage the client in a long-term relationship.
-Assist clients in resolving current financial situations, while providing a wide lens on their financial health to shift the approach to proactive financial management.
-Work with clients to complete a very detailed financial assessment.
-Work with the client to document a budget and provide strategies for budget improvements.
-Access the clients’ credit report and provide strategies for credit building.
-Document the client's balance sheet and provide strategies for increasing net worth.
-Develop plans of actions and provide tools, resources, and accountability to the client to help them meet their goals.
Use Sales Force, a client management system, to document and reflect the outcomes of their clients accurately and in a timely manner.
Completes Combined Financial Assessment (CFA) for financial coaching clients.

Requirements Qualifications for the financial coach position include, but are not limited to:

Strong commitment to civil and human rights and the philosophy of community empowerment.
A strong understanding of personal finances, particularly in the areas of budgeting, asset building, and credit building.
Strong communications skills, both oral and written.
Ability to provide financial coaching services in a culturally sensitive manner.
Ability to keep information confidential and secure.
Computer literate.
Internet and Resource Savvy.

Education, Training and Experience:

Bachelor's Degree or equivalent education, previous work experience in the financial sector (banking, lending, insurance, investments) is a plus.

Performs duties under the supervision of the Center for Working Families Manager.

Sales Force experience is a plus ( not required) .


Focus Hope is an equal opportunity Employer.
M/V/D
Additional Comments Must be flexible to work until 7pm, some days as needed.
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An Equal Opportunity Employer