Job Details

Requisition Number 18-0007
Title Receptionist
Employment Type Full Time
City Denver
Description

Role and Responsibilities:



The Receptionist functions as the control center of each retail store. This position has the opportunity to provide each customer with a positive first impression, which is the starting point for providing a one-of-a-kind retail experience. This person must be professional and courteous, while maintaining attention to detail and a high level of organization.



Essential Duties and Responsibilities:



•Greets patients, vendors, and other visitors; refers them to waiting area, while creating a positive environment.

• Responsible for Red Card process/check in: Verify name, date and ensure all information is correct, cross reference achieves and POS; maintains patient sign in log and file each day in binder.

• Responsible for verifying the status of patients before referring them to the correct employee.

• In command of the telephone by the timely answering of front desk calls, checking all messages and voice mail, business and personal, routing calls to the appropriate contact person.

• Maintains the reception area by making sure each day the area is clean, fresh beverages are prepared, maintenance of flower/plant containers, area is organized and efficiently operating at all times.

• Keep positive relationships with Referral Doctors; notify them of upcoming venues and or specials.

• Market and promote specials to patients; distribute applications and marketing materials.

• Responsible for administrative duties, including but not limited to, filing, faxing, scanning, mailing, receiving and signing for parcels, maintaining patient status and information.

• Manage order list for supplies of the office.

• Promote referral of expired license process 60 days out.

• Must maintain knowledge of all applicable industry laws and regulations imposed with agencies; MMED, State, Local and Federal.

• May be required to perform other tasks as requested, assigned, or directed.

Requirements

Education and Experience:

• High School Diploma or equivalent required.

• Retail experience a plus.

• Experience or knowledge in MMC and MMED preferred.

Knowledge, Skills, and Abilities:

• Must have excellent and professional verbal communication skills; required to speak with proper grammar, excellent enunciation, and a friendly tone of voice.

• Ability to manage multiple tasks, effectively manages time, and prioritizes work responsibilities appropriately while maintaining attention to detail and a high level of organization.

• Possess the highest level of decorum in handling confidential matters for customers and business operations.

• Must be flexible and able to adjust well to change.

• Ability to work independently with limited supervision.

• Ability to type 25 wpm

• Proficient in Microsoft Office Applications (Word, Outlook, Excel) and Internet Explorer.

Licenses:

• Requires Colorado Medical Marijuana Support Occupational License

Expected Hours of Work:

This is a full time position. This position will be 40 hours. Dispensary hours will vary, however nights, and weekends are a must.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Management reserves the right to assign other job duties as necessary. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are proud to be an EEO employer M/F/Disabled/Vet. We maintain a drug-free workplace.

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