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Requisition Number 18-0102
Post Date 11/16/2018
Title Business Analyst (Compliance & Enrollment Reporting)
Department Product Management
Job Category Full Time Employee
Number of Openings 1
FLSA Exempt
Tier Tier E 1
City Herndon
State VA

About the Role:

The Business Analyst is a crucial role in fostering the strategic partnership between business and technology. The incumbent is responsible for developing requirements and related business rules for existing and new software solutions in the market.  This position is a subject matter expert for one or more services and works closely with business partners and other subject matter experts in the definition, development, testing, training, implementation, and support of functional requirements. Our solution delivery follows the Agile SCRUM process. The Business Analyst provides cross organizational support, as needed.  Additionally, the analyst runs multiple projects at once, and uses creative and innovative methods for analysis, design, documentation, and tool selection.  The ideal incumbent understands and documents integration points and dependencies with other systems, and will utilizes simple queries to check the status of a service line.

How You Contribute:

  • Contribute to the successful on time, on budget and in scope delivery of business initiatives.
  • Accurately represent the needs of the business owner(s) to software IT development teams and vice versa.
  • Lead grooming meetings to solicit, review, document, and refine requirements via interviews, workshops, group meetings, and/or existing systems documentation or procedures with Product Owner, Business Stakeholders and IT.
  • Define user personas and develop user stories, use cases with actors and interactions, and, wireframes, sequence diagrams, and data flow diagrams.
  • Understand and effectively communicate to project teams and business owners all the data elements utilized by the service.
  • Derive business requirements from use cases in an agile environment.
  • Create, revise, validate, and maintain business flow maps, business requirements, business rules, user stories, user flows, and acceptance criteria.
  • Produce “as is” and “to be” process flow diagrams.
  • Define conceptual technical and/or non-functional requirement documents to translate business requirements into technical information that developers can use.
  • Document and maintain traceability of requirements.
  • Read and write SQL code and perform complex data analysis tasks.
  • Work with users and QA to lead the development of test cases based on documented requirements and perform user acceptance testing during sprints and as part of formal testing activities.
  • Collaborate with other business analysts to identify all cross-system interfaces, dependencies and requirements.
  • Be able to analyze the impact of new business requirements/user stories on the current application from both a business and technical perspective.
  • Participate in daily stand-up meetings with both Technology and other business partners to facilitate the understanding, clarification, and implementation of requirements in an Agile development environment.
  • Accountable for presenting timely, accurate project and product information to all levels of stakeholders at NSC including but not limited to Executives, Senior Managers, the IT Division, and applicable operational staff.
  • Work with business owners to drive consensus across multiple stakeholders.
  • Provide LOEs and plans for Business Analyst activities.

Position may be required to perform other duties as required. These essential functions are representative of those that must be met by an employee to successfully perform the job. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions.

What You Bring to the Table:

  • Bachelor’s degree in IT, business, or related field, or a combination of education and experience, including through military service will also be considered.
  • 5 years of directly related experience in soliciting and defining requirements for mission critical business applications across technology, business and finance, or knowledge of Clearinghouse services and applications typically gained by at least 2 years of Clearinghouse work experience.
  • Experience in analyzing data for composing targeted and concise reports.
  • Experience with embedding quality controls in work processes to assure uninterrupted operation.
  • Ability to solicit, define and write business requirements from research, customers, market and internal feedback into user stories that have to become part of a solution.
  • Demonstrated proficiency:
    • Working with Agile principles and processes and Merit-based feature/product evaluation driving decision making.
    • Communicating effectively and confidently with internal stakeholders from all levels of the organization, and external stakeholders to represent the product, department, and company.
    • Working with Microsoft Office Suite and other collaboration tools.
  • Excellent written, verbal, and interpersonal communication and presentation skills.
  • Live within a commutable distance of Herndon, VA.


  • Knowledge of Clearinghouse services and applications.
  • Experience with software development management tools (Rally, Jira, Confluence).
  • Certification: Certified Scrum Product Owner (CSPO), or an equivalent certification, strongly preferred.

Physical Demands:

  • Use of a computer terminal and/or laptop computer for 8 or more hours a day.
  • Use of a copy machine, fax machine, and telephone.
  • Frequently required to sit for 7 or more hours per day in close proximity to others in an open office environment.
  • Occasionally required to use hands and fingers to operate, handle, and reach.
  • Vision abilities include close vision and the ability to adjust focus.
  • Travel via car, train, and airplane when needed.
  • NSC strives to hire, promote, and retain the best qualified individuals for our employment opportunities. Our policies are intended to provide equal employment opportunity for all employees and job applicants without regard to race, color, religion, gender, gender identity, sexual orientation, age, disability, national origin, protected veteran status, or any other status protected by law. NSC strives to have a culture that is diverse and equally welcoming to all. As a Federal contractor, NSC is subject to requirements to take affirmative action to employ and advance in employment protected Veterans and individuals with disabilities. NSC is committed to its outreach efforts and practices to promote employment and advancement of members of these groups. To read our entire policy, go to:
  • PAY TRANSPARENCY POLICY NSC will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by NSC, or (c) consistent with the NSC’s legal duty to furnish information. 41 C.F.R. 60-1.35(c)
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
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