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Requisition Number 18-0101
Post Date 12/13/2018
Title Coordinator, Strategic Initiatives
Department Division - Education Solutions
Job Category Full Time Employee
Number of Openings 1
FLSA Non-Exempt
Tier Tier G 1
City Herndon
State VA
Description

The Proposal and Initiatives Coordinator internally known as “Coordinator, Strategic Initiatives” provides coordination for all corporate Request For Proposals (RFP). The incumbent also provides operational support related to the submission and management of proposal artifacts, stakeholders, and internal/external timelines. The successful candidate demonstrates an understanding of Clearinghouse services, internal policies and operational procedures. The incumbent works closely with department leadership to execute the Clearinghouse’s key strategy drivers including mission and margin, customer satisfaction, and brand awareness.

In addition to proposal coordination responsibilities, the incumbent also coordinates initiatives and assists in building business cases in support of the Clearinghouse’s strategic partner portfolio. On occasion, the incumbent serves as the secondary escalation point for partnership operational issues.  As such, the incumbent frequently collaborates with Education Solutions staff members on a variety of initiatives and projects.  The ideal candidate is personable, thrives in a high-paced environment, and maintains poise under pressure.

How You Contribute:

  • Coordinates enterprise wide request for proposal (RFP) activities including aggregation or proposal artifacts, coordination of stakeholders, and draft execution.
  • Develop RFP commitments log and report projections and impact to Cross Organization Project Improving Report (COPIR) on a regular basis.
  • Documents commitments between the Clearinghouse and strategic partners.
  • Serves as secondary escalation point for partner related challenges and process breakdowns.
  • Assists manager with new strategic partner vetting and onboarding tasks. 

Position may be required to perform other duties as required.

These essential functions are representative of those that must be met by an employee to successfully perform the job. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions.

What You Bring to the Table:

  • Some college with 1-3 years of progressively responsible project management or client management experience, or some equivalent combination of education and experience, including through military service will also be considered.
  • Demonstrated ability to:
    • Successfully work on a team and across organizational boundaries.
    • Coordinate written proposals and manage business stakeholders to deadlines.
    • Adapt to changing priorities and procedures and remain poised under pressure.
    • Manage difficult or emotional customers effectively.
    • Communicate at operational levels to internal and external customers. 
  • Detailed oriented with the demonstrated ability to identify problems and provide resolution.
  • Competency with Microsoft Office Suite and computer skills for database and Web applications.
  • Excellent active listening, communication, and interpersonal skills
  • Live within a commutable distance of Herndon, VA.

Desired:

  • Experience with:
    • RFP and/or proposal preparation and coordination.
    • Salesforce and Salesforce Report Builder.
    • Proposal writing with the demonstrated ability to aggregate, develop, and execute on a project plan.
  • Experience working with and strong understanding of the student loan and higher education industries.
  • In-depth knowledge of the features/benefits of Clearinghouse service.
  • Demonstrated ability to use advanced functions in Microsoft Excel for reporting.
  • Experience working with data, and/or reviewing and analyzing large volumes of data.

Physical Demands:

  • Use of a computer terminal and/or laptop computer for 8 or more hours a day.
  • Use of a copy machine, and telephone.
  • Frequently required to sit for 7 or more hours per day in close proximity to others in an open office environment.
  • Vision abilities required by this job include close vision and the ability to adjust focus.
  • Occasionally required to use hands and fingers to operate, handle, and reach.
  • Must have oral communication and hearing abilities.
  • Travel via car, train, and airplane when needed (up to 10%).
  • NSC strives to hire, promote, and retain the best qualified individuals for our employment opportunities. Our policies are intended to provide equal employment opportunity for all employees and job applicants without regard to race, color, religion, gender, gender identity, sexual orientation, age, disability, national origin, protected veteran status, or any other status protected by law. NSC strives to have a culture that is diverse and equally welcoming to all. As a Federal contractor, NSC is subject to requirements to take affirmative action to employ and advance in employment protected Veterans and individuals with disabilities. NSC is committed to its outreach efforts and practices to promote employment and advancement of members of these groups. To read our entire policy, go to: https://studentclearinghouse.info/careers/human-resource-policies
  • PAY TRANSPARENCY POLICY NSC will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by NSC, or (c) consistent with the NSC’s legal duty to furnish information. 41 C.F.R. 60-1.35(c)
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
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