Location: Lusaka, Zambia
Effective Date: December, 2015
Pact values and supports a diverse work environment.
Position Summary: The Capacity Development Specialist develops and implements capacity development strategy for the Pact Zambia office and funded projects. The Capacity Development Specialist coordinates the implementation of capacity support to all Pact partners,
including designing or adapting capacity development tools, systems, assessment methodologies, and providing direct support to partners in the areas of governance, leadership, human resources, policy development, Board development, communications, and sustainability
planning. The Capacity Development Specialist leads advocacy and networking related components for Pact Zambia and among partners.
Core Values: Pact employees embrace the following core values as representatives of the institution:
• all people have a right to participate in decisions affecting their lives
• gender equity is mandatory for social transformation
• resources are allocated in a transparent manner, guided by accountability to our clients and Pact’s role as steward of resources intended for the poor
• diversity in background, gender and age strengthen our capacity to be wise managers of public and private funds
• teamwork and collaboration shape our day-to-day working relationships
• innovation and risk taking to achieve impact and broad scaleable results drive strategic priorities
• gathering and sharing information are primary roles for all employees
• staff growth and advancement are a priority, including training and professional skills development to increase knowledge and competence and to stay abreast of new developments, especially in technology
• a healthy balance between work and life outside of work must be maintained for work satisfaction and fulfillment
Specific Duties and Responsibilities
• Develop and implement a capacity development strategy for the Pact Zambia office and funded projects.
• Coordinate the implementation of capacity support to all Pact partners.
• Design or adapt capacity development tools, systems, and assessment methodologies for implementation in Zambia that are cost effective and efficient.
• Lead support to partners in the areas of governance, leadership, Board development, human resources, policy development, communications, external relationships, resource mobilization, and sustainability planning.
• Provide comprehensive, customized, and documented mentoring and technical assistance to partners.
• Manage the capacity development components of the Z-CHPP project, including coordination and support of civil society activities.
• Lead advocacy programmatic components for Pact Zambia, including supporting partners to strengthen advocacy capacity and implement effective advocacy programming.
• Lead organizational development assessments and guide partners in the development of prioritized institutional strengthening plans.
• Consolidate assessment results across the cohort of partners to identify and analyze organizational capacity patterns and identify new strategic directions for capacity development support.
• Update Partner implementation plans to ensure that all capacity development priorities are documented and progress tracked over time.
• Regularly share capacity development information, articles, tools, and resources with partners.
• Develop training materials and conduct dynamic organizational development trainings customized to the individual needs of partners.
• Monitor, evaluate, and report on the impact of capacity development interventions, exploring ways to deepen understanding of the degree to which interventions lead to enhanced HIV service delivery.
• Lead implementation of innovative capacity development interventions and reporting formats.
• Document effective capacity development approaches, methodologies and activities for sharing as best practices with the broader Pact community
• Conduct periodic review/mapping of the technical and organizational strengths/assets that exist among the Partners so that best practices and expertise can be exchanged locally through peer learning and exchanges.
• Provide strategic inputs into the overall capacity development program component, recommending adaptations based on ongoing lessons learned.
• Develop and field test new and improved technical methodologies, tools and other products and services through internal processes and use of consultants.
• Regularly interface with Pact Zambia Programs Teams to ensure smooth coordination of programmatic and technical assistance.
Networking, Coordination, and Collaboration
• Lead Pact Zambia’s coordination and networking support activities related to civil society coordination in Zambia.
• Work closely with Pact Zambia MER Advisor to develop processes for measuring the impact of Pact’s interventions.
• Ensure Pact’s activities are complementary to efforts of other donors and those of other regional NGOs and public sector regional organizations.
• Remain informed of new developments in capacity and organizational development through participation in forums with international and sister agencies.
• Maintain close communication with Pact Regional and global staff on capacity development innovations.
• Participate in capacity and organizational development related conferences and workshops as appropriate and network with Organizational Development specialists.
• Regularly document and disseminate best practices in organizational strengthening.
• Maintain the e-filing system of shared network drives, saving all relevant information to the designated location.
• Respond to information requests from partners in a timely manner.
• Participate in Pact’s Capacity Development Community of Practice forum and contribute to documentation and development of new and existing capacity development resources and specifically organizational development methodologies within Pact.
Program Design, Management, and Oversight
• Assist with the development of the annual work plans, performance monitoring plans (PMPs), and reports for submission to and approval by donors.
• Assist the country office in developing and supporting the implementation and monitoring of the Country Office Strategy and other organizational initiatives.
• Provide supportive supervision to staff working on organizational development issues and/or as needed.
Education and Experience Requirements
• Relevant university degree with practical experience in implementing capacity and organizational development programs.
• Minimum of 3 years of experience in successful organizational development capacity development of civil society organizations in Africa.
• Proven skills in development organizational capacity of partners in implementing HIV/AIDS programs.
• Previous experience working with USAID funded programs and knowledge of USAID regulations and requirements.
• Experience developing and leading innovative capacity and organizational development technical trainings.
• Knowledge and experience in conducting participatory capacity development assessments.
• Knowledge of community-based HIV/AIDS programming with a special focus on HIV prevention (SBCC, HTC), care, and/or treatment.
• Fluency in the local language and English for day-to-day communications and excellent English writing and presentation skills. Knowledge of additional languages useful.
• Diplomacy and negotiation skills that demonstrate ability to collaborate and coordinate with a range of stakeholders with complex priorities.
• Ability to work independently, take initiative and manage a variety of activities concurrently.
• A strong team player with excellent interpersonal skills and the ability to work in a fast-paced environment.
• Ability to communicate technical issues effectively and persuasively.
• Demonstrated ability to transfer knowledge through training and mentoring.
• Demonstrated ability to manage multiple projects effectively, think analytically, and take initiative in solving problems.
• Demonstrated skills in working with multinational groups and fostering collaborative relationships across multiple organizations.
• Knowledge of monitoring and evaluation systems.
• Ability to work with tight deadlines and yet deliver effectively