Job Details

Apply Online
Send This Job to a Friend

Requisition Number 17-0019
Post Date 2/20/2017
Department Claim - FAIA
City Pekin
State IL

If you think insurance companies are boring, stodgy, and old-fashioned, then you’ve never heard about Pekin Insurance. Our nearly 100 years of experience keeps us grounded. Our cutting-edge, forward-thinking, laser-sharp focus on the future keeps us out front. We like to call it a Beyond the expected® attitude toward serving independent agents, policyholders, and our employees.

Oh sure, we’re one of the topped ranked Property & Casualty insurance companies in the industry (103 out of 3,000) and our sister company Pekin Life Insurance Company is in the top 15% of its market. And we were rated one of the top 12 best places to work in I.T. by Computerworld magazine. But, none of these achievements were even remotely possible without our most valuable resource, our employees.

When you join the Pekin Insurance team, you’re joining an elite force of more than 800 highly talented individuals who thrive in our upbeat, work hard, play hard environment. People who land here include accountants, marketers, salespeople, information technology gurus, underwriting pros, and a lot more.

Our home base includes two modern, high-tech office facilities located in Pekin, Illinois, where you’ll find amenities such as an on-site café, modern office spaces, training center, and an on-campus lodge for social activities.

Forget what you think you know about insurance companies and learn more about Pekin Insurance. Your quest for a Beyond the expected® career starts here . . .

Claim Support I

Position Objective: The Claim Support position is responsible for typing dictation and handling production work for the Claim department.


  • Photocopying and faxing Indexing mail
  • Archiving and transcribing statements
  • Enters statistical information in Mainframe
  • Entering and printing draft payments in the mainframe
  • Ordering police reports
  • Completing titles and applying for salvage titles
  • Learning appropriate Mainframe searches to index mail and faxes
  • Importing e-mails (Alpha)
  • Answering phone calls for all claim personnel
  • Other duties as assigned

Education and Experience:

  • High School Diploma or Equivalent office experience
  • General office experience helpful
  • Working knowledge of calculators, typewriters, and computers; including Microsoft Office


  • Ability to prioritize and learn quickly.
  • Excellent filing, bookkeeping, recording and computational skills.
  • Ability to work as a team member and follow directions.
  • Skilled at labeling, preparing, parsing, copying and mentoring.
  • Ability to use correct grammar and punctuation.
  • Answering phone calls for all claim personnel
  • Excellent listening and reading skills, including proofreading.

Company Perks:

  • Newly Remodeled Work Space
  • Low Cost Café
  • Work Flex
  • Paternity Leave
  • Paid Volunteer Hours
  • Employee Discounts on Auto & Homeowner’s Insurance
  • Computer Loans
  • Onsite Discounted Massages
  • Company Sponsored Events
Apply On-line
Send This Job to a Friend