Job Details

Apply Online
Send This Job to a Friend

Requisition Number 18-0005
Post Date 2/6/2018
Title Senior Director Product
City Rock Island, IL or Mesa AZ

Organizational Overview:

Royal Neighbors is not an ordinary insurance firm. Since 1895, we have held true to our mission to support women and those they care about by offering opportunities that other companies don’t. Our members receive competitive coverage, member benefits such as scholarships, disaster aid, health discounts, and the opportunity to volunteer and give back to their communities.

Employment with a Difference is what you will have as a Royal Neighbors of America employee. At Royal Neighbors of America, our culture and values define who we are. With over a century of proud history working to empower the lives of women and their families, we share basic beliefs and attitudes that enable our employees to thrive in a high-quality and rewarding work environment.

Royal Neighbors of America is searching for a Sr. Director Product who will have profit and loss responsibility for the organization’s insurance and annuity product portfolios and who has direct responsibility for product management, product development, product marketing and pricing.

This position manages the entire product life-cycle for life insurance and annuity products, leads the innovation and product development efforts for all Royal Neighbors insurance product offerings, overseeing the design and execution of complex new products and features that meet the organization’s profitability, risk and sales objectives, and maintains a deep understanding of member and distribution needs. This role monitors the competitive, regulatory, distribution and economic environments for new product opportunities.

Essential Duties and Responsibilities: 

  • Defines and articulates the product strategy and delivers value as both a strategic leader and a hands-on implementer.
  • Leads continuous product ideation through on-going synthesis of customer research, distribution needs, in-force data and market trends and ensures that product development initiatives meet business goals and objectives.
  • Owns the product development process and identifies and implements methodologies and approaches to accelerate the development cycle.
  • Responsible for the financial and operational performance of Royal Neighbors’ life insurance and annuity products, both active and closed block.
  • Utilizes predictive modeling and emerging analytic tools to develop new products for target customer segments and distribution channels.
  • Responsible for building and presenting business cases for new product ideas, both underwritten products and those delivered through strategic partnerships, and for prioritizing product opportunities based on defined criteria.
  • Manages pricing actuaries to price new and re-price existing products and to support product management activities.
  • Accountable for implementing product management discipline and managing on-going performance of product lines, including monitoring and analyzing sales, profitability and operational metrics and preparing strategic reviews.
  • Leverages in-force and external data sources to identify product marketing opportunities.
  • Leads development of product positioning and marketing initiatives around target market segments and distribution channels to drive profitable growth.
  • Implements the product governance structure and leads the executive-level Product Steering Committee to make strategic product decisions.
  • Effectively frames and articulates trade-offs and drives to swift, effective product-related decisions.
  • Partners with Finance in the development of financial models and projections, risk assessments and asset management strategies.
  • Builds strong relationships with Distribution, Operations and Legal as well as other functional areas to deliver business results.
  • Some travel is expected.


To perform this job successfully, an individual must be able to perform each essential duty skillfully and with a high level of efficiency. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:                                                                                                                               

Bachelor's degree from a four-year college or university.  MBA, advanced degree or certification strongly preferred.  Ten to 15 years of experience in insurance product development, product strategy or product management roles with at least five years of experience in leading life insurance or annuity product development. Experience managing and developing teams

Certificates, Licenses, Designations, Registrations:

Entry, Basic, Mid, and Advanced-Level Life Office Management Association (LOMA) course levels will be required upon acceptance of position.

Core Competencies:

Communicates Clearly and Effectively, Knows the Job, Achieves Results, Builds Partnerships, Makes Decisions; Adapts to Change, Strategic Thinking; Demonstrates Leadership, Manages Performance; Integrity and Trust; Deals with Paradox.

Technical Competencies:

  • Product development
  • Project management
  • Strong skill sets in the areas of presentation, facilitation, consultative, written and verbal communications
  • Strong analytical skills with the ability to lead actuarial work and make pricing decisions
  • Financially minded with a high degree of financial and business acumen
  • Solid understanding of insurance company financials, including product pricing, risk management, statutory accounting, reinsurance and regulatory issues.
  • Success in effective management of internal and external relationships
  • Excellent communication skills, both verbal and written, and an ability to simplify complex concepts and communicate to all levels of the organization.
  • Ability to create compelling rationale for ideas and develop thorough and thoughtful business cases.
  • Demonstrated success in the design and delivery of new initiatives and ideas.
  • Strong hands-on leadership and people management skills.

    Mathematical Skills:  Ability to use units of measure such as fractions and decimals and calculate figures and amounts such as discounts, interest, and percentages. 

Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, Outlook and PowerPoint.

Industry Competencies:

Life insurance industry experience with detailed and broad knowledge of life and annuity products, as well as expertise with products sold through a variety of distribution channels such as agency and direct.

Language Skills:                                                                                                                                                                             

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability:                                                                                                                                                                             

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.


Royal Neighbors offers a competitive benefits package,  medical, dental, vision, health savings account with annual employer contribution up to $1,000, excellent 401K plan with up to 9% employer contribution and immediate vesting, short and long term disability, company paid term life insurance, 11 paid holidays, generous PTO program, education assistance with reimbursement up to 100%, company paid insurance and related courses for life insurance designation, insurance products discount, and much, much more.

We are an Equal Opportunity Employer.


Apply On-line
Send This Job to a Friend