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Requisition Number 18-0078
Post Date 5/15/2018
Title Superintendente departamental de producción
Job Type Full Time
City Tecate
State BC
Job Description Are you looking for a management opportunity at an industry-leading company? When you arrive to work every day, do you look forward to imparting your knowledge and experience to a team of dedicated and invested employees? Have you successfully led a department that operates at a steady and calm pace? Does your experience revolve around stringed instruments and/or woodworking? Are you able to demonstrate prior success in production management, elevating standards and motivating a team while ensuring overall quality of the final product? When someone has a question on a new process, are you comfortable rolling up your sleeves and demonstrating the high standards of the company?

Taylor Guitars is looking for a strong leader with at least eight years of maquiladora experience and fluency in English and Spanish to lead one of our production departments. Our ideal candidate has a background in woodworking, understands the guitar building process, and has led a team of at least 20 people. If this sounds like you and you are passionate about guitars and music, then step forward: Music is waiting!

Production Department Manager Success Factors:
Within the first 30 days:
• Become familiar with Taylor Guitars manufacturing processes and procedures.
• Develop good working relationships with other production managers and supervisors.
• Establish a working relationship with your team on both shifts in Tecate.
• Become familiar with our guitar models and series.

Within the first 6 months:
• Demonstrate an ability to lead and train the production department on new processes and builds.
• Take responsibility for approvals regarding pay increases, promotions, reprimands, terminations, or other personnel matters.
• Show a complete understanding of the production process and your internal customers.
• Travel weekly to our factory in El Cajon, California to familiarize yourself with its team and operations.
• Assess tooling, fixtures, material, and any other resource requirements for your department.
• Ensure that minimum parts-per-person goals and standards are met and sustained.

Within the first year:
• Develop new department procedures.
• Establish a highly motivated department with minimal turnover.
• Work with R&D to complete ongoing projects in the department.
• Prove success by coaching, mentoring, and developing direct reports to their maximum potential.


Department: Any Department
Reports To: Production Manager
Job Status: Full Time
Amount of Travel Required: Occasional travel to El Cajon
Positions Supervised: Directly manages supervision staff. Is ultimately responsible for all employees within department.
Work Schedule: Monday-Friday D/S: 7:00am-5:00pm N/S: 5:00pm-1:00am (Flexible schedule required)

The Production Department Manager implements and coordinates manufacturing processes and quality standards within the respective production department. Executes and ensures all processes of materials and manufacturing products are aligned with company standards. Mentors and develops production department supervisors and department leads. Creates a climate where people are motivated to do their best to help the organization achieve its objectives.

•Manages the production and quality control of the respective department.
•Assesses tooling, fixtures, material, or resource requirements for department.
•Accountable for timely delivery of daily production quota, and removing roadblocks that prohibit the ability to meet quota (e.g. behind guitars, tooling or fixture issues, material/resource shortages).
•Ensures continuous improvement projects are initiated, planned, and implemented successfully.
•Assists with R&D projects ongoing in the department.
•Works to ensure that minimum parts per person goals/standards are met and sustained.
•Accountable for First Pass Yield (FPY) and rework in the department.
•Develops new department procedures.
•Financially responsible and works to increase efficiencies and reduce waste.
•Works with the Purchasing team in regards to quality of material and routine usage audits.
•Coaches Supervisors in the correct decisions and is responsible for the final approval on pay increases, promotions, reprimands, terminations, or other personnel matters.
•Oversees the supervision of personnel within department; reviews appraisals of performance (written by supervisors), and guides Department Supervisors to manage and resolve employee issues.
•Provides regular feedback; recognizing accomplishments and embracing tough conversations when necessary.
•Coaches, mentors, and develops direct reports to maximum potential.
•Works with Human Resources as needed to resolve employee conflicts.
•Ensures employees are trained and adhere to company and departmental procedures.

•Communicates Effectively: Well developed written and verbal communication skills. Delivers communication that conveys a clear understanding of the unique needs of different audiences. Attentively listens to others. Provides timely and helpful information.
•Accountable: Holds self and others accountable. Follows through on commitments and ensures others do the same. Takes personal responsibility for decisions, actions, and failures. Instills trust of others through honesty and integrity
•Results Oriented: Ability to constantly achieve daily results, even under tough circumstances.
•Customer Focus: Building strong customer (internal & external) relationships. Gains insight into customer needs; builds and delivers solutions that meet customer expectations.
•Drives Engagement: Creates a climate where people are motivated to do their best to help the department achieve its goals and objectives. Fosters collaboration.
•Plan and Align: Exceptional time management of self and team, troubleshooting, and problem resolution skills. Critical thinker and strategic planner, consistently makes good and timely decisions that keep the department productive.
•People Management: Provides guidance and direction to department personnel to ensure production schedules, quality, and safety standards are met. Builds an effective team by engaging, mentoring, and developing direct reports. “Leads by example and is hands on”.

Education and Experience: Manufacturing and /or Mechanical Engineering Degree required. Five to eight years of maquiladora experience in managing and leading production within manufacturing. Experience in wood working and metal fabrication production processes preferred.
Computer Skills: Intermediate level working within Excel and Microsoft Office Suite with the ability to learn new software applications.
Language Skills: Fluency in English and Spanish is required.


Physical Demands
Stand C (Constantly)
Walk C (Constantly)
Sit C (Constantly)
Handling / Fingering C (Constantly)
Reach Outward C (Constantly)
Reach Above Shoulder F (Frequently)
Climb O (Occasionally)
Crawl O (Occasionally)
Squat or Kneel O (Occasionally)
Bend O (Occasionally)
10 lbs or less C (Constantly)
11-20 lbs F (Frequently)
21-50 lbs F (Frequently)
51-100 lbs O (Occasionally)
Over 100 lbs N (Not Applicable)
12 lbs or less N (Not Applicable)
13-25 lbs N (Not Applicable)
26-40 lbs N (Not Applicable)
41-100 lbs N (Not Applicable)

N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements
Vision (Near)

Working conditions are normal for an office and factory environment. There is frequent exposure to a variety of wood types, wood dust, finishing chemicals and finish dust. The noise level in the work environment ranges from quiet to loud.
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