Tranzonic Companies
26301 Curtiss-Wright Parkway, Cleveland, OH 44143
Phone: (216) 535-4300
Manufacturing & Distributing Nationwide
Sanitary Supply & SafetySafety & Industrial DistributionPersonal Care Retail


Browse Open Jobs | Search Open Jobs | Edit Your Profile | View Submitted Applications

Job Details


Requisition Number Customer Project Coordinator
Title Customer Project Coordinator
Employment Type Full Time
City Richmond Heights
State OH
Description

JOB SUMMARY: 

  • Provide excellent Customer Service in the procurement of items in accordance with departmental policy, procedure and established service quality standard.
  • Will work with various other departments throughout the company including Marketing, Supply Chain, Customer Service, Finance, Operations and Sales.
  • Identify, manage and complete special projects and process improvement initiatives.

 

DUTIES & RESPONSIBILITIES: 

  • Work with suppliers and customer base to establish and affect ‘best practices’ in the communication and fulfillment of requirements.
  • Actively support sales field by evaluating current & prospective products/vendors’ solutions for CCP customers.
  • Process customer order requests through the completion of the order life cycle, obtain price quotes and to assist in sourcing products to fulfill customer and field requirements.
  • Monitor and take action daily on order status reports.
  • Process incoming calls on departmental phone queue.
  • Maintain accurate electronic, records and file data.
  • Analyze price lists and other data using Excel, Access, or SQL to improve productivity and customer satisfaction.
  • Work with suppliers and customers to resolve non-conforming issues.
  • Initiate and participate in value added activities in support of corporate and departmental objectives and projects.
  • Work as back up support to assigned suppliers.
  • Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management.
  • Other duties as assigned.
Requirements

QUALIFICATIONS:

  • 2-4 years experience in a customer service, analytical and supply chain environment.
  • High level proficiency in Excel, Access and strong ERP/CRM Experience.
  • Working with multiple stake-holders with the ability to multi-task and prioritize tasks. 
  • Strong understanding of Supply Chain Mgt with the ability to source product, and negotiate with vendors. 
  • Critical Thinking. Use logic and reasoning to identify alternate solutions, conclusions or approach to problems.

 

 

EDUCATION/CERTIFICATIONS:

  • College degree preferred; High School Diploma (or equivalent) required.

 

An Equal Opportunity Employer

E-Verify Participant

AAP & VEVRAA Federal Contractor

 

Tranzonic is a proud Government Contractor!  This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Apply On-line
Send This Job to a Friend